Shipping
Conjuring Arts does everything in our power to package our products securely and safely, but customers must carry their own shipping insurance to be fully protected. Even though we will try to help if something goes wrong, Conjuring Arts takes no responsibility for lost or damaged packages. Overseas orders are always marked with the actual value of the goods inside. Regarding the Payment of Customs, Duties & Taxes, it is the responsibility of the purchaser to determine if a product can lawfully be imported into the destination country. Orders shipped to destinations outside of the United States may be subject to customs duties, import taxes, and other fees levied by the destination country. Those receiving shipments from the Conjuring Arts Research Center outside of the United States may be subject to such additional duties, taxes and fees once the purchased item reaches the recipient’s country. These additional charges must be paid for by the recipient and are not the responsibility of the Conjuring Arts Research Center. We have no way to control these fees, nor can we reasonably or accurately predict what they may be. It is recommended that you contact your local customs office for further information.
Downloadables
Conjuring Arts downloadable products are meant solely for the person buying them and the purchaser has the right to use these products on as many of their personal readers as they wish. The purchaser does not have the right to sell, loan or give away copies of these downloads to any other individual, group or company. Transfer of use to a third party is allowable as long as the original purchaser discontinues use and deletes files from their system(s). Downloadable products are final sale and are not eligible for refunds.
Ask Alexander
Subscriptions and Memberships to Ask Alexander are to be used solely to read material online. In no circumstance are whole or substantial parts of documents to be saved or downloaded to a personal device, including but not limited to PCs, iPads, phones, and eReaders. Each user is limited to viewing 500 pages per day and we reserve the right to adjust this limit at any time, for any reason and without notice. Conjuring Arts retains the right to suspend any user suspected of abusing the system and/or permanently cancelling their subscription to Ask Alexander as it sees fit. The sharing of Ask Alexander accounts is also strictly forbidden and if discovered will cause immediate and permanent termination and cancellation of that account. Refunds will not be granted upon any cancellations.
Conjuring Arts reserves the right to add, remove or change contents of any or all levels of Ask Alexander at anytime without notice of any kind.
Add ons, Upgrades, Downgrades and Cancellations
Conjuring Arts offers two different services: Memberships and Subscriptions. Memberships include Ask Alexander access, product discounts, and the two issues of Gibecière that are released during your year of membership. Subscriptions strictly refer to access to various levels of Ask Alexander. Both are automatically recurring on their term (either annually or monthly). If requested Conjuring Arts can turn off the recurring charge without cancelling the account. This can be done by emailing Conjuring Arts.
Conjuring Arts memberships that include access to Ask Alexander (Charlier, Hofzinser and Erdnase) can be augmented with more material via the purchase Add-ons of monthly recurring subscriptions. These add-ons can be cancelled at any time without affecting other memberships or subscriptions.
The best method to upgrade/downgrade a monthly subscription is to purchase the level wanted and then immediately cancel the previous subscription.
Current Conjuring Arts memberships (Charlier, Hofzinser and Erdnase) are eligible for upgrade by paying the prorated difference to upgrade. This presently can only be done by contacting Conjuring Arts Staff (orders@conjuringarts.org).
All subscription cancellations terminate the subscription immediately and any unused portion is not refundable.
